Doris Coakley Resume 2023 – In today’s job market, submitting an eye-catching resume is about more than listing degrees and job titles. It’s about sharing a story of how skills were learned, challenges were met, and leadership was earned. A great example of this kind of narrative is found in Doris Coakley, whose 2023 resume showcases a rich blend of operations know-how, strategic vision, and team-building talent.
Whether you work in HR, scout talent, team up on projects, or you’re just browsing for some career motivation, digging into Doris’s background can show you how steady performance and a willingness to grow can redefine a professional path.
Professional Summary
Doris Coakley brings more than 15 years of hands-on experience in operations management, business development, and team leadership. Colleagues appreciate her knack for streamlining workflows, spurring growth, and rolling out fresh strategies in fields as varied as corporate services, education, and consultancy.
Driven by a passion for efficiency and people development, Doris has earned a reputation as a go-to troubleshooter who lifts productivity while keeping ethical principles and teamwork front and center.
Core Skills
- Operations Strategy: Designing and executing plans that keep everything ticking smoothly.
- Growth Planning: Finding new ways to expand business value, whether through new clients or fresh market ideas.
- Team Leadership: Building friendly and effective teams that know how to get results together.
- Budgeting: Keeping a close eye on dollars so projects stay on track without unexpected costs.
- Client Engagement: Nurturing relationships so customers feel heard and valued at every step.
- Change Management: Guiding staff through transitions so everyone adapts without unnecessary headaches.
- Project Execution: Laying out clear steps, deadlines, and check-ins so projects finish on time.
- Mediation: Stepping in when disagreements flare up to find a solution everybody can live with.
- Restructuring: Realigning departments or teams when the old setup isn’t working anymore.
- Cross-Functional Coordination: Getting different departments to pull in the same direction.
Work History
Senior Operations Manager
BrightPath Consulting, New York, NY
2018 – Present
I steer the overall plan for client delivery here, and thanks to some team-wide tweaks, we’ve boosted project speed by 27 percent in three years. I supervise a crew of more than 25 people spread across consulting, HR, and finance. Regular performance chats and targeted training sessions have chopped turnover by 40 percent. I also manage the budget for our million-dollar projects and help direct our ongoing digital push, which has cut admin times by 30 percent.
Director of Operations
FutureSteps Education Group, Boston, MA
2012 – 2018
When I was at FutureSteps, I kept the daily engine running for an education services firm that partnered with over 40 schools. I put metrics front and center, and those dashboards lifted efficiency and honesty across the board. Swapping in new CRM and ERP tools drove reporting errors down by 95 percent. I also worked side-by-side with state agencies to ensure we played by the funding rules, and I kicked off staff workshops that bumped our customer service ratings.
Freelance Operations Consultant
Multiple Startups and Nonprofits (Remote and On-Site)
2009 – 2012
During this time, I partnered with new businesses and nonprofit organizations to strengthen their day-to-day operations. I guided them through strategic planning sessions, helped them sharpen their approach to business development, and streamlined existing processes so they could work smarter, not harder.
I also carried out market research and feasibility studies, giving clients clear answers about whether entering a new sector made sense. To boost team skills, I ran hands-on workshops that focused on leadership growth and overall organizational health. Many of my clients were trying to attract funding, so I supported them by fine-tuning grant proposals and conducting compliance checks to ensure nothing slipped through the cracks.
Administrative Manager
PaceWorks Corporation, Atlanta, GA
2005 – 2009
At PaceWorks, I kept the administrative engine running smoothly for all departments. I synchronized team schedules, oversaw office budgets, and handled purchasing logistics to make sure supplies were always on hand and costs stayed in line.
By working closely with HR and the different department heads, I made the onboarding process faster and less frustrating for new hires. One of my lasting contributions was creating a set of documentation policies that the company continues to follow to this day.
Education
Master of Business Administration (MBA)
University of Georgia, Terry College of Business
2007 – 2009
Bachelor of Arts in Organizational Leadership
Spelman College, Atlanta, GA
2001 – 2005
Certifications
- Project Management Professional (PMP), Project Management Institute
- Lean Six Sigma Green Belt, American Society for Quality
- Executive Leadership Certificate, Harvard Extension School
- Conflict Resolution & Mediation Training, Mediation Association of America
Technical Skills
- Microsoft 365 (Excel, Outlook, Teams, PowerPoint)
- Asana, Trello, Slack, Monday.com
- Salesforce and HubSpot CRM
- QuickBooks and budgeting software
- Google Workspace
- HRIS and ERP platforms
- Zoom and other virtual meeting tools
Leadership Philosophy
Doris Coakley believes that great operations start with great people. Her approach to leadership features:
- Honest, open communication
- A culture where everyone is encouraged to speak up and give feedback
- Including diverse voices in decision-making
- Using data to guide performance and improvement
She often says, “Processes can help, but it’s the people who make the business run.”
Achievements & Recognition
- Operations Leader of the Year, BrightPath Consulting (2021)
In 2021, Doris received BrightPath’s highest operations award after she guided the firm through a challenging year of mergers. - Merger Integrations
Doris directly supervised over ten merger integrations, ensuring continuity of talent and service. Due to her hands-on approach, staff turnover stayed below 5%. - Women in Strategy Guest Speaker (2022)
She was invited to speak at this national event, where she shared her views on aligning operational goals with diverse team strengths. - Diversity, Equity, and Inclusion Programs
Doris rolled out DEI initiatives across offices in Georgia, Florida, and North Carolina, resulting in more inclusive hiring and mentorship practices. - Thought-Leadership Contributions
She has authored multiple online articles focusing on team dynamics during operational shifts, sharing best practices with peers in the industry.
Volunteer & Community Involvement
- Board Member, Women’s Leadership Forum – Doris helps steer the Atlanta chapter’s programs, focusing on professional development and scholarship fundraising.
- Mentor, MBA Graduate Mentorship Network – She pairs with recent MBA graduates to offer career advice and support as they make the transition into corporate roles.
- Hands-On Volunteer Work – Doris sets aside Saturdays for Habitat for Humanity builds and also serves as a Big Sister in her local community.
- Career Panels – She speaks at local high schools and universities, answering student questions about choosing a career in operations or consulting.
Personal Interests
Doris loves to travel, journal, and snap photos wherever she goes. By wandering through new neighborhoods and listening to local stories, she keeps her leadership fresh and her strategies global.
FAQs About Doris Coakley
1. What industries has Doris worked in?
Her career spans consulting, education, business services, and corporate admin, giving her a unique public-private perspective.
2. Why does her résumé stand out in 2023?
It not only highlights her impressive education but also proves she drives measurable results, particularly in leading teams through change.
3. Can I book Doris Coakley for consulting or a speaking event?
Absolutely! Doris takes on a small number of consulting projects each year, and she often speaks on topics like leadership, operations management, and the role of women in today’s business world.
4. What certifications has Doris earned?
Doris holds a PMP certification and has completed training in Lean Six Sigma, executive leadership, and conflict resolution.
5. What’s the best way to reach Doris Coakley?
You can connect with her through LinkedIn, visit her personal website, or email her representative at info@doriscoakley.com.